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PROCESS COMMUNICATION®
Individualise your communication skills Process Communication® is a methodology for the discovery and understanding of one’s own personality as well as those of others. It rests on two basic concepts : How things are said is as important and often more important, than what is said. The other person reacts, for better or for worse, to the music behind the words, known as ‘Process’. In a daily management context the repeated bombardment of “miscommunication” may lead to de-motivation, loss of creativity, and counter productivity; “what’s the use,” and “they don’t understand” are indications that we were unable, in that situation, to communicate with the other person : to transmit clear messages and/or to listen. A good communication process enables the optimization of the relationship by going directly to the essentials and to build using the best in each of us. Conversely, an incompatible process runs the risk of creating “a missed communication,” a source, at first, of misunderstanding and possibly a total lack of understanding leading to conflict. There are six basic personality types and during our lives to some degree, we each develop characteristics of all of them. We all have a basic personality type, acquired for life, and a phase type (sometimes the same type as our base) that determines our sources of psychological motivation. Additionally these types also indicate our most probable reactions when we are showing signs of stress. We all have these six personality types in common. What separates us is the order of preference we give them and our own personal way of maintaining and developing them. Understanding these six types provides the keys required to understand and nourish our own personal needs and thus enables us to adapt our communications strategies, to react appropriately to the needs of those around us, to build constructive and efficient relationships in both the short and the long term. These healthy communication strategies can be developed. More than a million persons in the world have experienced this model. PROGRAM CONTENT : Your Personal Profile Inventory The six personality types The four Channels of communication The six perceptions The eight Psychological needs An elevator (practising the communication tool) The six Drivers (behaviour under light stress) The six Failure mechanisms (heavy stress behaviour, 2nd degree stress) Learning how to manage first and second degree stress behaviours. Set out an individualised communication tool box TRAINING APPROACH : A mix of theory and experiments (individually or in small groups). The important theoretical content requires commitment and attention during the session. Before the session, participants will fill a personal questionnaire allowing the construction of your PPI (Personal Inventory Profile) FACILITATOR Jérôme Lefeuvre : Master Trainer- In charge of Research of Kahler Communication Europe Author: « Discover Process Communication » and in French « La Process Com en trente jour » and « Déjouez les pièges de la mauvaise foi et la manipulation avec le Triangle de Karpman » Certified in ECI® (Emotional Competences Inventory) Goleman’s Model CALENDRIER 2012
DUREE : 3 jours, soit 21 heures LIEU : Centre Arpège Trocadéro, 112 avenue Kléber, 75016 Paris TARIF : - 1 700 € HT tout compris [formation et frais d’accueil] - Particuliers : nous consulter BULLETINS D INSCRIPTION & DEVIS à télécharger - Télécharger ici le bulletin d’inscription - Télécharger la fiche formation CONTACT - Pour la France : Virginie BOUFFAY au 02.32.22.22.55 ou par mail à virginie@kcf.fr - Pour la zone Euro : Céline PELTIER au 02.32.22.22.51. |